Welcome to cmm-solutions.co.uk (the “Site”). This Privacy Policy explains how CMM Solutions collects, uses, discloses and protects information about visitors and users when you visit or use the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information when you use the Site:
- Personal Information you provide directly
- Name, email address, phone number, company name, or other contact details when you submit contact/enquiry forms or sign up for newsletters.
- Any other information you voluntarily submit in messages, forms, or correspondence.
- Usage Data (automatic)
- Information about your visit to the Site, such as your IP address, browser type, browser version, pages visited, time and date of your visit, time spent on pages, referral URLs, and other diagnostic data.
- Cookies and similar tracking technologies (see Cookie Policy below).
2. How We Use Your Information
We use the information we collect for purposes including but not limited to:
- Responding to your enquiries, providing services, answering messages or contact requests.
- Sending newsletters, updates, marketing or promotional communications, if you have opted in.
- Operating and maintaining the Site, monitoring performance, security, and user behaviour analytics to improve the Site.
- Compliance with legal obligations, preventing abuse or fraud, protecting rights and property.
We will only use your personal data when we have a lawful basis to do so (for example, your consent, or to perform a service you requested).
3. Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies help us to remember your preferences and provide enhanced and more personalized functionality.
You may choose to disable cookies through your browser settings, but note that some parts of the Site may not function properly without cookies.
4. Third-Party Services and Links
- We may use third-party services (e.g. analytics, hosting, advertising, email providers) that collect, monitor or analyze information about your use of the Site.
- The privacy practices of those third-party services are not governed by this Privacy Policy. We encourage you to read their separate privacy policies.
- The Site may contain links to other websites. Once you click a link and leave our Site, you should review the privacy policy of the new website. We are not responsible for the content or privacy practices of those third-party websites.
5. Data Security
We implement appropriate technical and organizational measures to protect the personal data we hold from unauthorized access, disclosure, alteration or destruction. These measures include, but are not limited to, secure servers, encrypted communications (HTTPS), access controls, and routine security assessments.
However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure — we cannot guarantee absolute security.
6. Data Retention
We will retain your personal data only as long as necessary to fulfil the purposes for which it was collected (e.g. responding to enquiries, providing our services), or as required to comply with legal obligations, resolve disputes, and enforce our agreements.
If you wish to request deletion of your personal data, please see “Your Rights” below.
7. Your Rights (under UK GDPR / Data Protection Law)
If you are located in the UK or EEA, you have certain legal rights with respect to your personal data. These may include:
- The right to access — you can request a copy of the personal data we hold about you.
- The right to rectification — you can ask us to correct inaccurate or incomplete data.
- The right to erasure (“right to be forgotten”) — under certain circumstances you may request deletion of your data.
- The right to restrict or object to processing — you may request that we limit how we use your data.
- The right to data portability — to obtain and reuse your personal data for your own purposes across different services.
If you wish to exercise any of these rights, or have questions about your personal data, please contact us. We will respond within a reasonable time as required by law.
8. Children’s Privacy
Our Site is not intended for users under the age of 16. We do not knowingly collect personal data from children under 16. If you become aware that a minor has provided us with personal information, please contact us so we can delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last updated” date at the top. We will notify you (for example, via email or a prominent notice on the Site) when changes are significant. Continued use of the Site following those changes indicates your acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:
CMM Solutions (UK) Ltd
Email: sales@cmm-solutions.co.uk
Phone: +44 7968 182791
Updated – November 2025